Glow – Terms of Service

Skin Body Bliss LLC, dba Glow

639 Kinoole St, Hilo, HI 96720


Effective Date: 5/1/2025



By booking an appointment or using any services offered by Skin Body Bliss LLC, dba Glow, you agree to the following Terms of Service.




1. Appointments & Cancellations


Glow provides professional skincare and wellness services by appointment only. To respect the time and care we dedicate to each client:


A $25 no-show or late cancellation fee will be charged if you fail to cancel or reschedule at least 24 hours prior to your scheduled appointment.Your card may be securely stored through our booking system to enforce this policy.Appointments that begin late due to client tardiness may be shortened to avoid delay of other clients, without price adjustment.




2. Payments & Refund Policy


Payments are due in full at the time of service, unless otherwise arranged.We reserve the right to request a valid credit card on file to secure your appointment.All services are non-refundable once rendered.Gift cards and promotional pricing cannot be redeemed for cash.




3. Service Eligibility


Clients under the age of

18

must be accompanied by a parent or legal guardian or provide written consent. Some services may not be suitable for minors.




4. Health & Safety Disclosure


Glow follows strict hygiene and sanitation protocols. By booking, you affirm that you have disclosed any known allergies, sensitivities, or medical conditions that may impact your skincare treatments.


Glow is not liable for adverse reactions that occur due to withheld information or post-care neglect.




5. Use of External Platforms


Glow uses third-party platforms (e.g., Square, Flowmentum, Stripe) for booking, communications, and payments. You agree to the terms and conditions of these services when engaging with Glow.




6. Changes to Services or Terms


We reserve the right to update our service menu, pricing, or terms at any time. We will notify clients of significant changes through email or on our website.




7. Promotions & Marketing


By booking, you consent to receive occasional marketing communications via email or SMS. You may opt out at any time.




8. Disclaimer


Glow provides wellness and aesthetic services only. These services are not intended to diagnose, treat, or cure any medical condition. For medical concerns, please consult a licensed physician.




9. Contact


For questions or cancellations, please contact us at:


📍 639 Kinoole St, Hilo, HI 96720


📧 [email protected]


📞 808-377-6678